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Leadership Accountability

  • Writer: divisionotm
    divisionotm
  • Oct 29, 2018
  • 1 min read

The quickest path to restoring credibility and winning back other's trust is to follow the six A's of Leadership Accountability : Accept, Admit, Apologize, Act, Amend and Attend.

1) Accept

The most important step is to accept that you've made a mistake - no easy task for many leaders. Swallow hard and accept personal responsibility for your actions. and if it's an organization mistake, step up for that error as well.

2) Admit

It's important to make a public acknowledgement of your mistake. so others know you're serious about taking ownership of your actions.

3) Apologize

Apologizing communicates to others that you're concerned about the effect your actions have had on them.

4) Act

Follow an apology with rapid action to address any consequences of a mistake. A quick response lets others know you're doing more than giving lip service to the problem.

5) Amend

Making amends is a overlooked part of the credibility restoration process. People expect some from of reparation for a problem that's been created.

6) Attend

To be aware of how your actions are helping restore lost credibility, pay close attention to the reactions of your employees or in the case of Toastmasters club leaders, the reactions of your club members.


 
 
 

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© Last Updated on 9th of August 2018 by Division O (District 87)

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